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Frequently Asked Questions

Below are answers to some of our most frequently asked questions.

Below are answers to some of our
most frequently asked questions.

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Common Questions

Can you guarantee a pickup or delivery timeframe?
How do shipping dates work?
How long does it take to ship my car?
Can I pay the full transport cost on my credit card?

Insurance & Personal Items

Can I put personal items in my car?
Is my vehicle insured during transport?
How does insurance work when my car is damaged?
Does my car need to be insured and have a license plate to ship it?

Pickup & Delivery

How long will it take to ship my car?
How should I prepare my car prior to transport?
Will booking on specific days of the week be cheaper than others?
What if I cannot be present when my car is picked up or delivered?

Pricing & Payment

How are car shipping rates calculated?
Can I pay the full transport cost on my credit card?
How long is the quoted price good for?
Is there a discount for shipping more than one car?

Helpful Information

How does the car shipping process work?
Can I track the progress of my shipment?
Does someone have to be present for pick-up and delivery?
How far in advance can I schedule my transport?

Miscellaneous

What is top load?
What happens if I need to cancel my order? How do refunds work?
How does top open and enclosed transport compare?
What if my street isn't accessible by a large truck?

Overview

Common Questions

Can you guarantee a pickup or delivery timeframe?

How do shipping dates work?

How long does it take to ship my car?

Can I pay the full transport cost on my credit card?

Insurance & Personal Items

Can I put personal items in my car?

Is my vehicle insured during transport?

How does insurance work when my car is damaged?

Does my car need to be insured and have a license plate to ship it?

Pickup & Delivery

How long will it take to ship my car?

How should I prepare my car prior to transport?

Will booking on specific days of the week be cheaper than others?

What if I cannot be present when my car is picked up or delivered?

Pricing & Payment

How are car shipping rates calculated?

Can I pay the full transport cost on my credit card?

How long is the quoted price good for?

Is there a discount for shipping more than one car?

Helpful Information

How does the car shipping process work?

Can I track the progress of my shipment?

Does someone have to be present for pick-up and delivery?

How far in advance can I schedule my transport?

Miscellaneous

What is top load?

What happens if I need to cancel my order? How do refunds work?

How does top open and enclosed transport compare?

What if my street isn't accessible by a large truck?

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Questions about car shipping? Chat with an expert: (877) 830 8234